Privacy Policy
LAST UPDATED: APRIL 21, 2026
Mobilita ("we," "our," or "us") designs and licenses adaptive clothing systems that integrate support for safer movement and greater independence into everyday garments. We operate as a business-to-business company, partnering with manufacturers, care providers, and distributors through licensing, co-branding, and pilot programs.
This Privacy Policy explains what personal information we collect through our website, how and why we use it, who we share it with, how long we keep it, and what rights and choices you have. It applies to all visitors of our website regardless of location.
1. Who We Are
Mobilita designs and licenses adaptive clothing systems that integrate support for safer movement and greater independence into everyday garments. We operate as a business-to-business company, partnering with manufacturers, care providers, and distributors through licensing, co-branding, and pilot programs. This Privacy Policy applies to all visitors of our website regardless of location.
2. What Information We Collect
We practice data minimization: we only collect the information necessary for a defined business purpose and nothing more.
2.1 Information You Provide Directly
When you submit our contact form, send us an email, or otherwise communicate with us, you may provide: first and last name, email address, company or organization name, type of inquiry (licensing, technical package/NDA, pilot program, co-branding/white label, or general inquiry), and free-text message content.
2.2 Information Collected Automatically
When you visit our website, the following technical data may be collected automatically through cookies and server logs: IP address (anonymized where required by law), browser type, version, and language preference, operating system and device type, pages visited and navigation path, referring URL and search terms, and date, time, and duration of your visit.
2.3 Information We Do Not Collect
We do not collect sensitive personal data such as biometric data, health information, financial or payment data, government-issued identification numbers, or precise geolocation. We do not collect data through social media pixels or advertising trackers. We do not engage in profiling or automated decision-making.
3. How and Why We Use Your Information
We use the information we collect only for the following specific purposes: to respond to your contact form submission and provide information about licensing, pilot programs, and partnership opportunities; to assess potential business relationships including co-branding and white-label arrangements; to understand how visitors use our site so we can improve content, performance, and user experience; to send relevant follow-up messages related to your expressed interest (you can opt out at any time); and to comply with applicable legal obligations, resolve disputes, and enforce agreements.
We do not use your data for targeted advertising, behavioral profiling, or resale.
4. Legal Basis for Processing
Depending on your jurisdiction, we rely on the following legal bases under GDPR, UK GDPR, and equivalent frameworks: Consent — when you voluntarily submit your information through our contact form, you consent to its processing; you may withdraw consent at any time. Legitimate interest — to respond to business inquiries, maintain website security, and improve our services, where these interests are not overridden by your rights. Legal obligation — where we are required to process or retain data by applicable law.
5. Cookies and Tracking Technologies
Our website uses a limited number of cookies. We do not use advertising or marketing cookies. We use essential cookies for core site functionality (session management, security, load balancing) and analytics cookies to understand how visitors interact with the site (page views, traffic sources, session duration). Analytics data is collected in anonymized form.
You can control cookies through your browser settings. Most browsers allow you to block or delete cookies, or set preferences for specific websites. Disabling essential cookies may prevent core website features from functioning. If we add a cookie consent banner in the future, it will allow you to accept or reject non-essential cookies before they are placed.
6. Who We Share Your Information With
We do not sell, rent, or trade your personal information under any circumstances. We may share data only in the following limited situations: website hosting and infrastructure providers that process server logs; analytics providers that collect aggregate, anonymized usage data; email service providers when we respond to your inquiry; professional advisors such as lawyers and accountants; and authorities where required by law, regulation, court order, or governmental request. All third-party service providers are required to handle your data under confidentiality obligations and in accordance with applicable data protection laws.
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purpose for which it was collected. Contact form submissions are retained for the duration of the business relationship and deleted or anonymized within 24 months after the last interaction if no business relationship is established. Website analytics data is retained in anonymized form for up to 26 months. Server logs are retained for up to 90 days for security and troubleshooting purposes, then deleted. If a longer retention period is required by law, we retain only the minimum data necessary.
8. Your Rights and Choices
Regardless of your location, we aim to provide all individuals with the following rights over their personal information: right to access a copy of the personal information we hold; right to correction of inaccurate or incomplete information; right to deletion (subject to legal exceptions); right to data portability in a structured, machine-readable format; right to object to processing based on legitimate interest; right to restrict processing; right to withdraw consent at any time; and right to opt out of follow-up communications at any time.
8.1 For California Residents (CCPA/CPRA)
If you are a California resident, you have additional rights under the CCPA/CPRA, including the right to know what personal information we collect and for what purpose, the right to request deletion, and the right to non-discrimination for exercising your rights. We do not sell or share personal information as defined under the CCPA/CPRA.
To exercise any of these rights, contact us using the details in Section 15. We will respond within the timeframe required by applicable law — typically 30 days under GDPR and 45 days under CCPA/CPRA. We may need to verify your identity before processing your request.
9. Data Security
We implement reasonable technical and organizational safeguards to protect your personal information, including encrypted data transmission (HTTPS/TLS) across our website, access controls limiting data access to authorized personnel only, and regular review of security practices and vendor agreements. No method of transmission over the internet is completely secure. In the event of a data breach that poses a risk to your rights, we will notify affected individuals and relevant supervisory authorities within the timeframes required by applicable law (72 hours under GDPR).
10. International Data Transfers
Our website may be accessed from various countries. If you access our site from outside the country where our servers are located, your data may be transferred across international borders. When this occurs, we take appropriate safeguards to ensure your data is protected in accordance with this policy and applicable law, including the use of Standard Contractual Clauses (SCCs) or equivalent mechanisms where required.
11. AI and Automated Decision-Making
We do not currently use artificial intelligence, machine learning, or automated decision-making systems to process your personal data or make decisions that affect you. If this changes in the future, we will update this policy to disclose the purpose, implications, and your right to request human review.
12. Third-Party Links
Our website may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the privacy practices of those third parties. We encourage you to review their privacy policies before providing any personal information.
13. Children's Privacy
Our website and services are directed at businesses and are not intended for individuals under the age of 18 (or the applicable age of majority in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will delete it promptly. If you believe a child has provided us with personal information, please contact us immediately.
14. Changes to This Policy
We review this Privacy Policy at least annually and update it when our practices, technologies, or legal requirements change. When we make material changes, we will update the "Last Updated" date at the top of this page. For significant changes that affect how we handle your data, we will make reasonable efforts to notify you, for example via a notice on our website.
15. Contact Us
If you have questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how your information is handled, you can reach us through the following channels: Email: privacy@mobilita.com — Contact form: mobilita.com/contact
We aim to respond to all privacy-related inquiries within 30 days. If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection supervisory authority.